Meet
Maggie WONG

Project and Event Manager
Digital Marketer

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IN A NUTSHELL

Dynamic and passionate professional whose focus is on generating innovative ideas and providing tailor made design to maximize customer experience

If you like what you read shoot me an email or connect on linkedin with me.


EDUCATION


Bachelor of Science Honours, in International Hotel and Tourism Management
the University of Ulster, United Kingdom


Bachelor of Arts in Hotel and Events Management
HTMi, Hotel and Tourism Management Institute, Switzerland


WORK EXPERIENCES

Digital marketing and event coordinator

Big Picture Conference Inc., Toronto

Jan. 2019 - Mar. 2020

  • Managed multiple events’ social media accounts
  • Created artwork and copy for social media postings, online and print ads
  • Built, planned and executed social media marketing strategy
  • Designed presentation layout and produced show slides
  • Managed registration desk and volunteer team during events, including recruitment, mandating schedules, delegating responsibilities and ensuring professional conduct is maintained

Assistant Account Manager

Pico Global, Hong Kong

Jun. 2015 - Jul. 2018

  • Presenting creative proposals and delivering tailor made solutions to clients
  • Coordinating, organising and managing events and decorative installation projects from production to dismantling
  • Managing the events / projects' budget and expenses, thus maximising profits
  • Servicing several client accounts across multiple segments, such as government, local enterprises and international corporates

Event Sales Coordinator

W Hotel, Hong Kong

May. 2014 - Jun. 2015

  • Organising and coordinating internal meetings and social events
  • Preparing revenue reports to top management as basis for the revenue forecast
  • Generating and developing business reports to support optimisation of business growth and event strategy
  • Plan and execute the logistic of weddings, corporates, social and MICE events
  • Handling guests's inquiries and assigning leads to corresponding managers
  • Publishing promotional offers online to public

Guest Relation Team Leader

W Hotel, Hong Kong

Nov. 2012 - May. 2014

  • Supervising the team in handling guests’ inquiries and requests
  • Encouraging and leading the team be more creative in creating memorable experience for guests
  • Giving out trainings to trainees and new colleagues
  • Hosting monthly trainings for the team to retain service standard

LANGUAGES

  • English
    Fluent
  • Cantonese
    Native
  • Mandarin
    Fluent
  • French
    Basic

SKILLS

  • Account Management
  • Budgeting and Forecasting
  • Corporate event planning
  • Customer Service
  • Event Management
  • Layout design
  • Photo editing
  • Presentation design
  • Project management
  • Request for Proposal
  • Social media marketing
  • Web content development

TOOLS

  • Adobe Illustrator
  • Adobe InDesign
  • Cvent
  • Hubspot
  • Microsoft Office
  • Salesforce
  • Swoogo
  • WordPress

VOLUNTEERING

Exhibition assistant - Anthropocene

Art Gallery of Ontario, Toronto

Sep. 2019 - Dec. 2019

  • Assist visitors with exhibition media and digital app
  • Welcome visitors and answer general inquiries

Festival Coordinator

HK Walls, Hong Kong

Mar. 2016

  • Provide on-site logistics assistance for the artists and the hub

Event Ambassador Coordinator

Formula E Holding, Hong Kong

Oct. 2016

  • Welcome visitors, provide assistance and answer general inquiries

PROJECT HIGHLIGHTS

These projects were meaningful to me, here is why.

View projects portfolio

TESTIMONIAL

They are talking about it !

Hotel Association of Canada National Conference

social media coverage

Canadian Hotel Investment Conference

social media coverage

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Hotel Capital Connection

social media coverage

Western Canadian Lodging Conference

social media coverage

| |

Popcorn MTR Mall CNY 2017

Weekend HK

Technovation 2017

Hong Kong Airport

M+ Pavilion opening press release

Art radar journal

CLP Green Building Symposium

CLP - Leading electricity power investor and operator in APAC

CLP World Sustainable Built Environment Conference

CLP - Powering up the smart city